Wellness Monitoring Program - South Island Health Area

Condition Specific Support, Home Health Care, Public Health, and Seniors Services

Provided by Island Health

A preventative health service that provides support and guidance as an adult individual ages or experience health concerns.
Participants in the program partner with a Wellness Mentor to improve or maintain their health, receive guidance in managing their own care needs, and to be connected with resources to enhance their quality of life.

Wellness Mentors are Occupational Therapists and Recreation Therapists who use a holistic approach to improving health, which includes physical, emotional and spiritual wellness. They are able to help establish accountability within the participant, as they work towards their individual goals.

What to Expect
  • Wellness Monitors communicate with Primary Care Providers as needed, to ensure seamless care.
  • Connection and referrals to appropriate community programs and resources
  • Wellness Mentors take a client-centered approach to discussing and exploring the concerns of the participant
  • Support and guidance is provided to create achievable goals and action plans, that can be regularly followed-up on
  • Guidance is provided to address barriers to achieving goals and plans, such as social isolation, physical limitations, transportation and finances
  • Wellness Monitors will make regular phone calls to check in on the the participants progress, and to discuss any health changes and/or concerns
Eligibility:
  • Participants must be at least 19 years old
  • The Wellness Monitoring Program is currently only available for those living in the south of Vancouver Island
  • Individuals needing support to manage their health and wellness for reasons such as: Lack of family/friends and feeling alone; memory loss; chronic pain; wanting to make life changes but needing support to do so
How to Access:
  • Interested individuals should speak with their Primary Care Provider
  • Physicians or Nurse Practitioners may call the Practitioner or Community Connectors (telephone numbers below) to place a referral
  • To learn more, please call the South Island Community Access Line (telephone numbers below).

Location finder: https://www.islandhealth.ca/our...

250-388-2273 (South Island Access Line)

Toll Free: 1-888-533-2273 (South Island Access Line)

Website: https://www.islandhealth.ca/our...

Cost: No cost

Referral options:

  • Physician or nurse practitioner referral

Details: Have your primary care provider call the Practitioner or Community Connectors

Brochures and Info
Associated Programs/Services

Also offered by Island Health:

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Availability

Service area: Brentwood Bay, Galiano Island, Langford, Mill Bay, North Saanich, Saanich, Saanichton, Salt Spring Island, Shawnigan Lake, Sidney, Sooke, Victoria + show cities

Service area cities: Brentwood Bay, Galiano Island, Langford, Mill Bay, North Saanich, Saanich, Saanichton, Salt Spring Island, Shawnigan Lake, Sidney, Sooke, and Victoria

Service Types Provided
Condition Specific Support
Home Health Care
Public Health
Seniors Services
Ways to Access
  • Provided at home
  • Provided by phone

The listing of this service in Pathways is not a recommendation or endorsement by Pathways.

Pathways does not provide medical advice. If you have an emergency please call 9-1-1. If you require assistance navigating services please call 8-1-1.

For general inquiries or for assistance, please email us:

community-services@pathwaysbc.ca

If you are requesting clinical access to medical Pathways, please provide the following information via the email above:

  1. First Name
  2. Last Name
  3. Email
  4. In which city/town do you work?
  5. What is your role? E.g. Family Physician, Office Staff, Medical Resident
  6. Employer Name (for office staff)
  7. Office Phone

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