Occupational and Physical Therapy - Community Health Services (CHS)

Healthcare Providers, Home Health Care, and Services for Seniors

Provided by Island Health

Physiotherapists and Occupational Therapists work with the patient to restore, improve, or maintain physical independence and safety.
Community Rehabilitation Services are provided by physiotherapists and occupational therapists in the home and community. Community therapists work with those with complex physical, mobility, cognitive and/or environmental needs to optimize physical recovery and activities of daily living. The need for hospital visits is reduced with the assistance of physio and occupational therapists, as they provide physical rehabilitation, proactive care and associated supports.

Services Include:
  • Improve muscle strength, balance, and coordination,
  • Develop approaches to self-manage pain,
  • Maintain independence at home for activities of daily living and self-care,
  • Consider strategies to make the home more accessible and safe,
  • Can offer mobility assessments, prescribe and support the use of equipment and adaptations in the home,
  • Community therapists can offer other clinical assessments, including falls screening and assessment, and recommend falls risk reduction interventions.

Eligibility & Criteria
  • Patient must be a resident of British Columbia
  • Assessment must occur in the home environment
  • Patient has a physical disability/limitation
  • Patient must be a Canadian citizen, or have permanent resident status
  • Patient is recovering from surgery/hospital visit and requires care following discharge
  • Patient needs rehabilitation or therapy to support their independence & safety at home
  • Patient requires care at home rather than hospitalization, or care because of a terminal illness

How to Access
  • No referral is needed, though a primary healthcare provider can refer their patient to the program (see provider information below)
  • For patients with a Home Health and Community Health Services Case Manager, please contact them directly as they will provide local information tailored to any specific needs
  • Please locate the appropriate local region below, and call the associated Community Access Line to learn how CHS Case Managers can provide support for the patient, family of a patient, or for providers looking to refer their patient to access CHS

Location finder: https://www.islandhealth.ca/our...

Website: https://www.islandhealth.ca/our...

250-388-2273 (South Island)

Toll Free: 1-888-533-2273

Hours of Operation 8:30 AM - 10:30 PM, seven days a week, 365 days a year.
Serves all communities south of Mill Bay, including Greater Victoria, the Southern Gulf Islands and west to Port Renfrew.

250-739-5749 (Central Island)

Toll Free: 1-877-734-4101

Hours of Operation 8:30 AM - 8:00 PM, seven days a week, 365 days a year.
Serves all communities from Mill Bay to Deep Bay, including Gabriola Island.

250-331-8570 (North Island)

Toll Free: 1-866-928-4988

Hours of Operation 8:30 AM - 6:30 PM, seven days a week, 365 days a year.
Serves all communities north of Deep Bay including the North Vancouver Island (Mt. Waddington) Regional District and neighbouring Gulf Islands, Port Alberni and Tofino.

Cost: No cost

Referral options:

  • Physician or nurse practitioner referral
  • Self-referral
Brochures and Info
Associated Programs/Services

Also offered by Island Health:

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Availability

Service area: Island Health Area + show cities

Service area cities: Alert Bay, Bamfield, Black Creek, Brentwood Bay, Campbell River, Cathedral Grove, Chemainus, Cobble Hill, Comox, Coombs, Cortes Island, Courtenay, Cumberland, Deep Bay, Denman Island, Duncan, Fanny Bay, Gabriola Island, Galiano Island, Gold River, Hornby Island, Horne Lake, Kyuquot, Ladysmith, Lake Cowichan, Langford, Lantzville, Long Beach, Mayne Island, Merville, Mill Bay, Nanaimo, Nanoose Bay, Nitinaht, North Saanich, Parksville, Pender Island, Penelakut Island, Port Alberni, Port Alice, Port Hardy, Port McNeill, Quadra Island, Qualicum Beach, Quathiaski Cove, Saanich, Saanichton, Salt Spring Island, Saturna Island, Sayward, Shawnigan Lake, Sidney, Sointula, Sooke, Tahsis, Tofino, Ucluelet, and Victoria

Service Types Provided
Healthcare Providers
Home Health Care
Services for Seniors
Ways to Access
  • Provided 1:1 in-person
  • Provided at home
  • Provided at multiple locations

The listing of this service in Pathways is not a recommendation or endorsement by Pathways.

Pathways does not provide medical advice. If you have an emergency please call 9-1-1. If you require assistance navigating services please call 8-1-1.

For general inquiries or for assistance, please email us:

community-services@pathwaysbc.ca

If you are requesting clinical access to medical Pathways, please provide the following information via the email above:

  1. First Name
  2. Last Name
  3. Email
  4. In which city/town do you work?
  5. What is your role? E.g. Family Physician, Office Staff, Medical Resident
  6. Employer Name (for office staff)
  7. Office Phone

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